Course Title: Email Writing Skills

Course Overview:

This Email Writing Skills course is designed to help students and professionals improve their written communication in the workplace. Participants will learn how to draft clear, concise, and professional emails suited for different purposes�whether it�s for information sharing, requesting, or responding. With practical tips, templates, and live practice, the course ensures learners become confident and effective email communicators.

Key Learning Objectives:

• Understand the importance of professional email etiquette and structure.
• Learn to write clear, concise, and purpose-driven emails.
• Gain confidence in drafting subject lines, salutations, and sign-offs appropriately.
• Practice editing and proofreading techniques for clarity and professionalism.

Core Topics Covered:

• Basics of Email Communication: Components of a professional email, tone, and structure.
• Types of Emails: Request, response, follow-up, complaint, and appreciation emails.
• Email Etiquette: Do�s and don�ts, reply etiquette, CC/BCC usage, and signature management.
• Common Mistakes and How to Avoid Them: Grammar, tone, clarity, and over-communication.

Outcome:

By the end of the course, participants will be able to write well-structured and polished emails, apply best practices in email etiquette, and adapt their writing tone based on the audience and context.